Yesterday I was kinda angry...I'm supposed to make a trip to Bathurst, New Brunswick, Canada for work...so the first thing I did was to go to TripIt and tried to add a trip.
At first I got confused as I saw this...
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjWYqQcN6oHXe5OcUGPzFskdO-i3KDKcMP2GldGpiCtriv_R9Q4O4QbuwlvUx_kC6E1LSwSCiuR32p0_ReTY9egGrm5ZkbBHyDcZTbZd9F2waSgvCYPL4z81HFilTbf8jpjDVME5GaOMDbC/s400/TripIt02.png)
Australia? Where my boss is sending me? That's pretty far from Montreal! So I checked my flight tickets...and of course...I wasn't going to Australia...so I tried again...
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj-oL_3eRCcqOua2tEWlPJWHdqnDAPngWeboHzrUCNo69Tr7ToaJdF9QiH7vrTWLrMikDfrj2QMFEBlUgRNxeXOpOVCdS1LfrpnWJgcNBt-HYEw8vvblYxIZ1ma-tVwlgLDAic5NR7PIjIX/s400/TripIt03.png)
Unable to resolve? Where I was going? To a hidden place? So angry as I was I posted this on Twitter...
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgQJBftjrXnkH4K17z6ggc6Nk73cZvsYg_VmI35ligT_gEch8o5qbF0JskXsyZLLaVa6-oQZB3YQ69yKO0YTIbyikkDwZEG7MDF-gM5KzZ4NM2qRbaEZzFvXPGCw4Nmtzhia6-NyFqPXluo/s400/TripIt01.png)
So...after a long day of hard work...I went home...when I was going to into the elevator, I got an email on my IPhone...from TripIt!!!
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhGCb1HxJznKZ2jCqj4DNqkkb7iL9KCjgsY9UrSaxSiJBzj3n1DcCIkf7i6ppGywxViafDhxsS08fdyQuIwzUIbCXZU9Yps7ZNhUSjAVraavkYKZxXgyHyXYvo_Im1oEKknYkmw8TNCphJa/s400/TripIt04.png)
So they actually listen to me...even when I didn't tweet them directly...even when I didn't use a hashtag...even when I'm just a regular Geek trying to make a living...
This time, TripIt really surprise me as they use Twitter as a real tool for customer support...kudos for TripIt and kudos for Ruth who was kind enough to read my tweet and actually make something about it.
After this...and as soon as I can...I'm going Pro on TripIt -;)
Greetings,
Blag.